Accenture Named a Leader in the IDC MarketScape for APAC Intelligent Automation Services

Singapore; July 12, 2021 — Accenture (NYSE: ACN) has been recognised as a leader in the inaugural IDC MarketScape: Asia/Pacific Intelligent Automation Services 2021 Vendor Assessment.

In the survey analysing 15 intelligent automation (IA) service providers in Asia Pacific, Accenture was evaluated positively for its "holistic, enterprise-wide approach to automation, premised on data-driven intelligence" that enables it to deliver IA solutions at scale in a flexible, seamless, and cost-effective manner. The company was also commended for its "functionality and offerings, delivery model effectiveness, customer service strategy and delivery, and innovation and R&D."

According to the report, Accenture was recognised for it’s AI-powered solutions that address C-suite objectives, with delivery capabilities that span the full spectrum of IA lifecycle services, and "an ecosystem of proprietary assets and IP that span the full spectrum of enterprise transformation services it provides to customers."

In addition, the IDC MarketScape noted Accenture’s ability to scale IA deliverables in a cost-effective way to provide customers with pricing flexibility in the APAC region.

Asia/Pacific Intelligent Automation Services 2021 Vendor Assessment by Pushkaraksh Shanbhag and Sandeep Sharma, May 2021, IDC #AP46912421

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the icons.

"We are pleased to be recognised by the IDC MarketScape as a Leader for intelligent automation services. This is testament to our commitment to relentless innovation which empowers our clients to deliver actionable outcomes with automation at scale, and helps them become disruptors in their respective industries," said Senthil Ramani, growth markets lead, Accenture Applied Intelligence.

"The intelligent automation market is ripe for opportunities as businesses in Asia Pacific look to automation to help enable recovery. Accenture has proven global delivery capabilities that can provide an integrated, data-driven, tool-rich framework for intelligent automation that can be seamlessly scaled across the breadth of an enterprise’s operations,” said Pushkaraksh Shanbhag, associate research director, Asia/Pacific Cloud and IT Services Research, IDC.

The evaluation is based on a comprehensive framework that assesses vendors on its strategy and capabilities relative to one another, and highlights the key factors for success in the immediate and longer term.

IA services are defined by the IDC MarketScape as encompassing the entire spectrum of business and IT services that help deliver the power of IA to enterprises, spanning business consulting, IT consulting, systems integration, custom application development, managed application and infra services, support services, and training and education.

Read an excerpt of the IDC MarketScape: Asia/Pacific Intelligent Automation Services 2021 vendor assessment here.

About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialised skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 569,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities. Visit us at

Applied Intelligence is Accenture’s approach to scaling AI for clients by embedding AI-powered data, analytics and automation capabilities into business workflows, accelerating time to value with a powerful global alliance, innovation and delivery network that can deploy and scale AI within any market and industry. To learn more, visit

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